Legal warning.

Please read the Terms and Conditions contained in this document carefully, since the use of this website implies the express and full acceptance of the same, in the version published at the time you access each and every one of the web pages located under the domain losan.es and its respective subdomains and subdirectories. We recommend that you reread this document each time you access the website to check if there have been any changes to the conditions of use and that you leave it if you do not agree with such changes. If we believe that certain modifications are important, we will update the "Last modified" date at the top of this page. You will be responsible for reviewing and familiarizing yourself with any modifications made.

Identification and communication

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce with current legislation on data protection, specifically, Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights (LOPDGDD) that fully implements Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data (RGPD).

Website owner: LOSÁN INTEGRAL MANAGEMENT, SL (hereinafter LOSAN)
Tradename: LOSAN
Tax ID: B15848617    
Business details: Commercial Registry of La Coruña. Volume 2.648, General Section, folio 41, page C-29.744, entry 1

To contact us for any questions regarding the content of this Legal Notice, we provide you with different means of contact, which are detailed below:
Phone: Phone: 981 168 200
Email: [email protected]
Address: Calle Casares Quiroga, 9. A Coruña. Spain.
Website: www.losan.es

Conditions of use

The user agrees to use the website and the services made available to him/her in accordance with the Law and the provisions of these Terms of Use. Any user who wishes to use this website must first read and accept these Terms of Use defined by LOSÁN, the owner of the website. If you are allowed access as a user of this site, you agree and are responsible for ensuring that the data you enter is true and does not serve any fraudulent or misleading purpose. The use of the website for commercial or advertising purposes other than the interests of LOSÁN is also prohibited.

When using the website, you agree not to use the means made available to you by LOSÁN to:

  • Introduce information that is illegal or contrary to good faith and public order, or that is offensive to third parties.
  • Enter your own or third party personal data from any of these categories: health, racial or ethnic origin, sexual life, ideology, union membership, religion, beliefs, administrative or criminal offences.
  • Disseminate content or propaganda of a racist, xenophobic, obscene, pornographic nature, in support of terrorism or in violation of human rights.
  • Introduce defamatory content or content that constitutes slander, threat or coercion.
  • Revealing private and/or confidential information of individuals or legal entities.
  • Cause damage to the computer systems of LOSÁN or third parties or entities.
  • Introduce computer viruses, malware, spyware, Trojans, worms or any other malicious software capable of causing the aforementioned damage.
  • Access and/or manipulate the information of other system users. 

Users who fail to comply with all or part of the conditions and rules of use of LOSÁN may be removed from the website and eliminated from its database, and may not claim any compensation for this.

LOSÁN will prosecute this type of action as well as any other action and/or improper use of its website by exercising all civil and criminal actions that may apply to it in accordance with the Spanish legal system.

LOSÁN declines any type of responsibility in the event that the use of the system by the user contravenes the conditions of use set forth above. LOSÁN is not responsible for and does not adhere to the opinions and/or information entered by the Users. Notwithstanding the foregoing, in the event that said information is entered into the website by Company personnel, with the knowledge and authorization of the Company, said statements will be understood as made on behalf of LOSÁN. If one of the stipulations of these Conditions of Use were declared null or inoperative by a Court, the rest of the Conditions will remain in the terms stated. The Users of the website, for the resolution of any controversy that may arise with respect to the validity, execution, compliance or resolution, in whole or in part, of these Conditions of Use, submit, expressly waiving their own jurisdiction or any other jurisdiction that, where applicable, may correspond to them, to the jurisdiction of the Courts and Tribunals of the province of LOSÁN.

In general, the relations between LOSÁN and the visitors of the website are subject to Spanish legislation and jurisdiction. The intellectual property rights of the content of the web pages, their graphic design and codes are the property of LOSÁN and, therefore, whenever the purpose of the activity is commercial or any economic benefit is sought, their reproduction, distribution, public communication, transformation or any other activity that may be carried out with the content of its web pages is totally prohibited, even citing the sources, unless there is written consent from LOSÁN. Notwithstanding the foregoing, LOSÁN authorizes the free reproduction, distribution and public communication of the documents and/or opinion articles incorporated into this website provided that:

  1. These actions pursue an informative purpose for the public and
  2. the source, in this case, LOSÁN, is cited. The above exception does not imply that LOSÁN waives the right to exercise civil or criminal actions that may correspond to it in the event that the disclosure of said contents is accompanied by any type of offense against the dignity or image of the Company that exceeds the right to freedom of expression and, in general, any type of figure associated with unfair competition practices.
 

Important safety information

Under no circumstances will LOSÁN personnel request your access information (username, password) by telephone, email or in person outside of the LOSÁN authentication system, not even in the event of a technical incident. LOSÁN personnel do not have access to your authentication data, as these are stored encrypted in the system in accordance with applicable regulations. Similarly, LOSÁN will never request money transfers, bank account numbers, credit or debit card numbers or any type of financial information outside of the channels established on the website for contracting services or acquiring products. If you are subject to such a request, you must refuse to provide your access data, as well as any other personal information outside of the channels provided by the website to request information and to bring it to the attention of LOSÁN. You must not download software or access links contained in the body of messages from users of the website, as this is a practice not authorized by LOSÁN and constitutes a potential security threat to your computer equipment with the consequent danger to your personal and family privacy and the risk that said data may be used for illicit and/or fraudulent purposes. Any action by third parties associated with the practices detailed above will be brought to the attention of the competent authorities. 

Our website has reasonable technical resources to provide safe navigation and protect all information collected. However, you should be aware that, although we apply and implement measures to protect your information, no website, Internet transmission, computer system or wireless connection is absolutely secure. LOSÁN will not be liable in cases of service interruption, malfunction or any inconvenience that may occur due to causes beyond our control. Likewise, we exclude any liability for damages or losses arising from the presence of viruses or any type of incident originated or introduced into the computer system by hackers or third parties who maliciously access the integrity of our website.

Links to other websites: For your convenience, this website may contain links to other websites that may have different privacy policies. In these cases, LOSÁN acts as a provider of intermediation services in accordance with article 17 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce ('LSSI') and will only be responsible for the content and services provided on the linked websites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence. In the event that the User considers that there is a linked website with illegal or inappropriate content, he or she may notify LOSÁN, without this communication in any case entailing the obligation to remove the corresponding link. 

In no case does the existence of linked websites presuppose the existence of agreements with the persons responsible for or owners of the same, nor the recommendation, promotion or identification of LOSÁN with the statements, content or services provided.

LOSÁN is not aware of the content and services of the linked websites and therefore is not responsible for any damage caused by the illegality, quality, unavailability, error or uselessness of the content and/or services of the linked websites or for any other damage that is not directly attributable to LOSÁN. We also recommend that you examine their respective legal terms and conditions. LOSÁN is not responsible for the content or any other aspect related to websites belonging to or managed by third parties. We also inform you that we cannot exercise any control over their maintenance and content, therefore, we cannot guarantee that the hyperlinks, pointers or other link functions provided on these sites are correct at the time of your access and that they are free of viruses or other harmful elements that could cause damage or alterations to your computer equipment. 

Data collection forms

Without prejudice to the provisions of our Privacy Policy accessible from our website, the use of certain services or requests addressed to LOSÁN are subject to the prior completion of the corresponding User registration.

All information provided by the User through the forms on our website for the above purposes or any other purposes must be true. For these purposes, the User guarantees the authenticity of all data communicated and will keep the information provided to LOSÁN perfectly updated so that it reflects, at all times, the User's real situation. In any case, the User will be solely responsible for any false or inaccurate statements made and for any damages caused to LOSÁN or third parties by the information provided.

Intellectual Property

The entirety of this website (product descriptions, text, images, brands, logos, buttons, files, colours, as well as the structure, selection, arrangement and presentation of its contents) are the property of LOSÁN or of third parties who have licensed or authorised us to use them. All logos, brands and designs that appear on this website form part of the intellectual property rights registered by us, and any form of exploitation is prohibited, that is, reproduction, distribution, public communication and transformation without express authorisation. The user undertakes to use the contents in a diligent, correct and lawful manner and, in particular, undertakes to refrain from deleting or manipulating the copyright and other identifying data of the rights of LOSÁN or its owners incorporated into the contents, as well as the technical protection devices or any information mechanisms that may be included in the contents. Likewise, the user shall refrain from using the content and, in particular, information of any kind obtained through the site to send advertising, communications for commercial purposes, unsolicited messages addressed to a plurality of people regardless of their purpose, as well as refrain from marketing or disclosing such information in any way. Likewise, LOSÁN may establish, if it deems it appropriate, without prejudice to the sole and exclusive responsibility of the Users, the necessary filters in order to prevent content or opinions considered to be racist, xenophobic, discriminatory, pornographic, defamatory or which, in any way, encourage violence or the dissemination of clearly illicit or harmful content from being posted on the Internet through its Web pages. 

Commercial Communications

Provided we have your express consent (which will be obtained through an exclusive box present in our forms), we may use your personal data to contact you in the future to carry out commercial actions that may be of interest to you, always related to the products and/or services offered by the company. In any case, you will always have the option to "stop receiving" these electronic messages at the bottom of said messages or notify us by sending an email to the following address: [email protected] However, you may continue to receive notices and emails as long as they are necessary and essential for the maintenance of our contractual transactions. In accordance with article 21 of Law 34/2002, of July 11, on information society services and electronic commerce. ('LSSI') LOSÁN does not send any advertising or promotional communications by email or other equivalent means of electronic communication that have not previously been requested or expressly authorized by the recipients thereof.

Please note that even if you decide not to subscribe or unsubscribe from promotional or commercial electronic communications, LOSÁN may still need to contact you as a User with important information about transactions related to your account and your purchases of products, reservations of activities or contracting of other services.

Cookie policy 

Our policy regarding the use of cookies is set out in the document Cookies policy.

Personal data protection

Our policy regarding the treatment we carry out of your personal data is set out in the document Privacy Policy.